Destination Management Plan for Albury

The planning process for this Destination Management Plan integrated both demand (the visitor or consumer needs) and supply (the product or experience). While the geographic area that this Plan focuses on is the Local Government Area of Albury, it also proposed a number of cooperative initiatives with the City of Wodonga, given its close proximity … Read more

Destination Management Plan for Moorabool Shire

Despite being just an hour’s drive west of Melbourne, Moorabool had low market awareness and was an immature destination. We conducted a brand compatibility match to the events, to determine which ones were helping build brand strength, and an event calendar that contrasted industry demand for stimulus with the supply of events, and colour coded … Read more

Destination Management Plan for Wellington Shire, NSW

We prepared a Destination Management Plan for the Wellington Shire, NSW. This included: An analysis of the regional visitor market. An analysis of the regional tourism product. An analysis of regional events. An analysis of regional tourism brand and marketing. The brand analysis involved a competitor analysis that included Parkes, Dubbo, Mudgee and Wellington, then … Read more

Feasibility Study for Canopy Walk in Otway Ranges

The Otway Hinterland is a vast tract of cool temperate rainforest and very tall eucalypt forest. This Plan sought to divert some of the huge tourism activity on the adjacent Great Ocean Road into the Hinterland, to stimulate investment and employment. The project started with a site analysis to determine the best place for an … Read more

Iconic Product Development Strategy for Shipwreck Coast

The Shipwreck Coast, located three hours drove from Melbourne, is one of Australia’s coastal tourism icons. It is one of the top visited destinations in Australia, receiving 2M visitors per annum; mostly from China and Asia. However, key sites like the 12 Apostles have outdated visitor infrastructure and are becoming over crowded. There is also … Read more

Product Development Strategy and Master Plan for Wonga Wetlands

The Wonga Wetlands were established to manage local waste water, but the regular water supply has created a nature-based tourism attraction featuring diverse birdlife. The client wanted the attraction to be reinvigorated to have the potential to attract significant overnight visitors to Albury (and a subsequent economic benefit). We conducted an extensive analysis of the … Read more

Product Development Strategy for dive, ecotourism, cultural tourism and adventure tourism

As a tourism destination, the Solomon Islands only receives a small number of visitors and has them spread out over a vast archipelago. Australian tourism consultants were appointed to develop a Tourism Product Development Strategy. The team consisted of a tourism product development specialist, marketing specialist, infrastructure specialist, consultation specialist and a quantity surveyor. An … Read more

Review of Digital Marketing of Vanuatu, Samoa, New Caledonia and Solomon Islands

Supporting a marketing review for the Solomon Islands, we reviewed the digital marketing being done by Vanuatu, Samoa and New Caledonia. We undertook a comparative analysis of: a Google image search against the images used by each countries destination website;an analysis of the representation of the destination website images against the destination brand essence and … Read more

Strategic Plan for the Hume and Hovell Track, NSW

The Hume and Hovell Track (the Track), which stretches 426km between Yass and Albury in New South Wales, Australia. SMA Tourism prepared a Strategic Plan to address the ‘big picture’ of what the Track should be and what is needed to achieve this. This Strategic Plan proposed to transform the Hume and Hovell Track: The … Read more

Strategic Plan to Reinvigorate Mountain Biking in Forrest

The township of Forrest (Victoria) has a strong emergence of mountain biking. However, the trail network is unplanned and impossible to market. We began with a major piece of benchmarking to identify successful mountain biking trails in Australia and successful international destinations. We distilled key success factors and applied them to the Forrest trail network. … Read more

Tourism Development Plan for Townsville Region

SMA Tourism produced a Tourism Development Plan for Townsville City and the Townsville region. The region incorporates Burdekin to the south, Charters Towers to the west, Magnetic Island to the east and Hinchinbrook to the north. Our work included: review of current target markets versus current visitor data; review of current brand versus current marketing; … Read more

Tourism Product Development Strategy for Far North West Tasmania

The Tasmanian government asks us to identify product development and investment opportunities that could drive visitor demand to Far North West Tasmania. And specifically increase first-time and repeat visitation to the target region; increase the average length of stay; increase visitor expenditure; increase visitor dispersal (geographically and seasonally); increase visitor satisfaction, and consequently, increase the … Read more