Diagnosis & Planning
Destination Management Plans
| Project | Country | Client |
| Destination Management Plan for Albury (NSW) | Australia | Albury City |
| Destination Management Plan for Docklands, Melbourne | Australia | Destination Docklands |
| Destination Management Plan for Moorabool Shire | Australia | Moorabool Shire Council, Victoria |
| Destination Management Plan for Otway National Park | Australia | Vic Dept of Sustainability & Environment |
| Destination Management Plan for Wellington | Australia | Wellington Shire |
| Tourism Development Plan for Townsville Region | Australia | Townsville Enterprises |
| Destination Management Plan for Eyre Peninsula | Australia | South Australian Tourism Commission |
| Destination Management Plan for Snowy Mountains | Australia | Tourism NSW |
| Destination Management Plan for Barossa and Claire Valleys | Australia | South Australian Tourism Commission |
| Destination Management Plan for Tropical Far North Queensland | Australia | Tourism Queensland |
| Destination Management Plan for Newcastle 2001 & 2010 | Australia | Newcastle City Council |
| Tourism Strategy for Victoria's Protected Areas | Australia | Parks Victoria |
| Destination Management Plan for North Sydney | Australia | North Sydney Council |
| Tourism Management Plan for Lord Howe World Heritage Area | Australia | Lord Howe Island Trust |
Strategic Tourism Plans
| Project | Country | Client |
| Cultural Tourism Plan for Wollongong | Australia | City of Wollongong |
| Nature Tourism Strategy for Canberra Region | Australia | Canberra Tourism |
| Nature Tourism Strategy for Narino, Colombia | South Korea | Global Green Growth Institute |
| Nature Tourism Plan for Tasmania's Protected Areas | Australia | Tourism Tasmania |
| Nature Tourism Plan for NSW | Australia | Tourism NSW |
| Nature Tourism Strategy for NSW Protected Areas | Australia | NSW National Parks and Wildlife Service |
| International Tourism Policy, and staff training in tourism management | Switzerland | World Wide Fund For Nature |
| Sustainable Tourism Plan for the Arctic Region | Arctic | European Union and World Wide Fund for Nature |
| Surf Tourism Plan for NSW | Australia | Destination NSW |
| Guidelines for managing tourism in protected areas of Serbia | Serbia | European Union |
Product and Operational Audits
| Project | Country | Client |
| Ecotourism and cultural tourism product audit for Uganda | Uganda | Ecotourism and Cultural Tourism |
| Operational Audit | Australia | Noah's on the Beach |
| Operational and Environmental Audit | Costa Rica | Rara Avis Ecolodge |
| Operational Audit | Australia | Murrmarang and Myall Shores Resorts |
| Operational Audit | Australia | Monkey Mia Resort |
Business and Marketing Plans
| Project | Country | Client |
| Business Plan for Monkey Mia Reserve, Shark Bay World Heritage Area | Australia | Conservation and Land Management |
| Business Plan for Monkey Mia Wildlife Sailing Cruises | Australia | Monkey Mia Wildlife Sailing Cruises |
| Business Plan for Naturewise (National Ecotour Business) | Australia | Conservation Volunteers Australia |
| Business Plan for Q Station | Australia | Mawland Group |
Visitor Management Plans
| Project | Country | Client |
| Tourism and Visitor Management Strategy for Tikal World Heritage Area | Guatamala | Guatamalan Parks Authority |
| Visitor Management Plan for Triplet Falls | Australia | Vic Dept of Sustainability & Environment |
| Visitor Management Plan for North Head Quarantine Station | Australia | Mawland Group |
| Visitor Management Strategy for Charlotte Pass, Alpine National Park | Australia | NSW National Parks and Wildlife Service |
| Visitor Access Strategy for NSW Protected Areas | Australia | NSW National Parks and Wildlife Service |
| Visitor Management Strategy for the Great Wall of China | China | Chinese Office of Tourism |
Interpretation Plans
| Project | Country | Client |
| Interpretation Plan for North Head Quarantine Station | Australia | Mawland Group |
| Interpretation Policy and Strategy for Victoria’s Protected Areas | Australia | Parks Victoria |
| Interpretation Plan for Tidbinbilla Nature Reserve | Australia | ACT Parks and Conservation Service |
| Interpretation Plan for Tasmania’s State Forests | Australia | Forestry Tasmania |
| Interpretation Plan for Tasmania’s World Heritage Areas | Australia | Tasmanian Parks, Wildlife and Heritage |
| Interpretation for Tasmania’s Cool Temperate Rainforests | Australia | Tasmanian Parks, Wildlife and Heritage |
| Performance appraisal of visitor management and interpretation themes | Mexico | Mexico Anthropology Museum |
| Review of the Interpretation of Cultural Tour | South Africa | Robben Island Museum |
Management Plans
| Project | Country | Client |
| Environmental Management System for IBIS & Novotel Hotels Homebush Bay | Australia | ACCOR |
| Management Plan for Jenolan Caves Reserve | Australia | Jenolan Caves Reserve Trust |
| Environmental Impact Assessment for Cradle Mountain Lodge | Australia | Tasmanian Parks, Wildlife and Heritage |
| Management Plan for Lord Howe Island World Heritage Area | Australia | Lord Howe Island Trust |
Master Plans
| Project | Country | Client |
| Master Plan for Peak Hill Historic Mining Site, NSW | Australia | Parkes Shire |
| Review of Master Plan for Shipwreck Coast, Victoria | Australia | Regional Development Victoria |
| Master Plan for Mount Baw Baw and Lake Mountain Alpine Resorts, Victoria | Australia | Victorian Alpine Resorts Commission |
| Master Plan for Western MacDonnell Ranges and Hermannsburg, Northern Territory | Australia | Tourism Northern Territory |
| Master Plan for Wonga Wetlands, NSW | Australia | City of Albury, NSW |
| Master Plan for Falls Creek Alpine Resort, Victoria | Australia | Tourism North Eastern Victoria |
| Master Plan for Lake Mountain Alpine Resort, Victoria | Australia | Tourism North Eastern Victoria |
| Master Plan for Mount Hotham Alpine Resort, Victoria | Australia | Tourism North Eastern Victoria |
| Masterplan for Triplet Falls | Australia | Department of Environment, Land, Water & Planning, Victoria |
| Masterplan for the conservation and adaptive reuse of the former North Herad Quarantine Station into retreat accommodation, conference centre, restaurants, visitor centre, guided tours and destination spa | Australia | Mawland Group |
Tourism Monitoring and Adaptive Management Models and Observatories
| Project | Country | Client |
| Integrated Monitoring and Adaptive Management System for North Head Quarantine Station | Australia | Mawland Group and NSW National Parks and Wildlife Service |
| Sustainable Tourism Model for Exuma Cays | Bahamas | Global Environment Facility (GEF) and Bahamas National Trust |
| Sustainable Tourism Model for Shoalhaven Region | Australia | Shoalhaven City Council |
| Tourism Optimisation Management Model for Kangaroo Island | Australia | South Australian Tourism Commission |
| Tourism Observatory – best practice input | Cyprus | Cyprus Tourism Organisation |
| Tourism Observatory for Huangshan World Heritage Area | China | World Tourism Organisation |
| Guidebook – Using indicators to strategically plan for tourism | Spain | World Tourism Organisation |
| Integrated Monitoring and Adaptive Management System for Triplet Falls | Australia | Department of Sustainability and Environment |
| Social and Environmental Carrying Capacity for Jenolan Caves | Australia | Jenolan Caves Reserve Trust |
| Visitor Impact Management Model for 20 Protected Areas in Victoria | Australia | Parks Victoria |
| Recreation Opportunity Spectrum for Australian Alps National Parks | Australia | ACT Parks and Conservation Service |
| Benchmarking of Visitor Impact Management Models used in Australia | Australia | NSW National Parks and Wildlife Service |
| Workshops on the implementation of Visitor Impact Management models | Canada | Parks Canada |
| Visitor impact assessment of Mt Roraima, Canaima World Heritage Area | Venezuela | Inparques |
Project and Program Evaluations
| Project | Country | Client |
| Economic Impact Assessment for Speedway Event at Etihad Stadium, Melbourne | Australia | Etihad Stadium |
| Mid-term Evaluation of project titled – Strengthening the resilience of tourism dependent communities to climate change | Samoa | United Nations Development Program |
| End of Program Evaluation of the GEF funded environmental tourism projects based in the Bahamas | Bahamas | GEF Bahamas Tourism & Environment Program |
| Mid-Term Project Evaluation NIC / 024 Coffee Trail Phase II | Nicaragua | Luxembourg Agency for Development Cooperation (LuxDev) in collaboration with SIMBIOSIS SA |
| Evaluation of Program titled Development of small and medium sized rural tourism enterprises Program | Nicaragua | Nicaragua Ministry of Finance |
| Mid-term evaluation of the effectiveness of IDB Investment program for sustainable tourism projects in Venezuela | Venezuela | World Bank and Venzualan Ministry of Finance |
| Nicaragua Evaluation of the National Ecotourism Development Program | Nicaragua | Commonwealth ministère du Tourisme, de l’Australie |
Product Development
Product Development Strategies
| Project | Country | Client |
| Iconic Product Development Strategy for Shipwreck Coast | Australia | Regional Development Australia |
| Iconic Tourism Product Development Strategy, addressing cultural tourism, eco-tourism and faith/religious tourism | Uganda | Trade Mark East Africa, Uganda Ministry of Tourism and Culture |
| Product Development Strategy and Masterplan for Wonga Wetlands | Australia | AlburyCity, NSW |
| Tourism Development Strategy for East Arnhem Land | Australia | Developing East Arnhem Land |
| Product Development Strategy for Gippsland | Australia | Victorian Department of Environment, Lands and Planning |
| Product Development Strategy for dive, ecotourism, cultural tourism and adventure tourism | Solomon Islands | New Zealand Ministry of Foreign Affairs and Trade, Solomon Islands Ministry of Tourism and Culture |
| Tourism Development Strategy for Hermannsburg and the McDonnell Ranges | Australia | Northern Territory Tourism |
| Tourism Opportunity Study and Product Development Strategy for Collie, Western Australia | Australia | Tourism Western Australia |
| Tourism Development Strategy for the conservation and adaptive reuse of the North Head Quarantine Station | Australia | Mawland Group |
| Tourism Development Strategy for Tasmania’s West Coast Wilderness Railway | Australia | Federal Hotels Group |
| Development Plan for Cumberland State Forest | Australia | State Forests NSW |
| Tourism Investment Development Program for Venezuela | Venezuela | World Bank |
| Master Plan for Reinvigoration of Echuca Tourist Caravan Park | Australia | Campaspe Shire |
Product Development - Cultural
| Project | Country | Client |
| Adaptive reuse of the North Head Quarantine Station | Australia | Mawland Group |
| Conservation and adaptation of two haciendas into 5 star retreats | Mexico | Starwood Group |
| Guided tours of uncrowded less developed sections of the Great Wall of China | China | Chinese Office of Tourism & Hi Min Tours |
| Renewal of cultural tours at Yucatan Mayan heritage sites | Mexico | Starwood Group |
| Soweto Guided Tour including slums and community projects | South Africa | Soweto Tours |
| Project Management of Strahan Interpretation Visitor Centre | Australia | Tourism Tasmania |
| City Evolution (digital projection and artworks for historic precinct) | Australia | Newcastle City Council |
| Interactive guided boat tour of working Newcastle Port | Australia | Destination NSW and Port Stephens Dolphin Cruises |
| Assistance setting up Tribes Travel (ethically based tour company) cultural tour | Africa | Tribes Travel |
Product Development - Nature based Tourism
| Project | Country | Client |
| Strategic Plan to Reinvigorate Mountain Biking in Forrest | Australia | Colac Shire Council |
| Seven day ecotour from Angel Falls summit to villages (involving helicopter drop at 2,000m Summit of Falls and hike down from crash site) | Venezuela | Angel Ecotours |
| Rafting trips on Urabamba River | Peru | Peregrine Expeditions |
| Cultural tours along the Inca Trail, Guide training in interpretation, Guiding nine day treks around Mount Huascaran | Peru | Sherpa Expeditions |
| Ecotours for in Peru side of the Andes & guiding various treks in Andes | Peru | Explore |
| Ecotours for Tortuguero National Park and local villages (guided boat trips, short walks and accommodation) | Costa Rica | Tikal Tour Operations |
| 2 day ecotreks through Cloud Forest of Monteverde Reserve | Costa Rica | Saragundi Ecotourism Travel |
| Tented Camp and 2-3 day ecotours through Corcodado National Park | Costa Rica | Drake Resort |
| Dismal Swamp nature tourism attraction, featuring 110m slide, viewing platforms and giant swamp invertebrate sculptures | Australia | Forestry Tasmania |
| 5 Interpretation Walks in Tasmania’s Rainforests | Australia | Tasmanian Parks and Wildlife Service |
| Tidbinbilla Visitor Centre | Australia | ACT Parks and Conservation Service |
| East Gippsland Hinterland Drive Trail | Australia | Vic Dept Sustainability and Environment |
| New cabins for Stockton Tourist Park | Australia | Newcastle City Council |
| Ecolodge and butterfly farm | Belize | Chaa Creek Resort |
| Ecotours and environmental education programs for Myall Shores Resort | Australia | EcoPoint |
| Ecotourism Blue Mountains National Park | Australia | Bush Limousines |
| Surf Adventures and accommodation in Durban | South Africa and Mozambique | Waterways Surf Adventure |
| Three day wolf tracking experience across the Arctic Circle | Sweden | European Union and Worldwide Fund for Nature |
| Product Development Advice for expansion of accommodation huts, 1 day guided tours and underground caving | Belize | Tree Tops and Pine Valley Tours |
| Master plan to reinvigorate mountain bike trail network in Forrest | Australia | Colac Otway Shire Council |
| Redevelopment of Sydney Brickpit, featuring 550m ring boardwalk structure 10m above the ground and built in soundscapes | Australia | Sydney Olympic Park Authority |
| City Evolutions (digital projection and artworks fotr historic precinct | Australia | Newcastle City Council |
| Product Development Strategy for accommodation supporting a five night walk through the Grampians National Park | Australia | Regional Development Victoria and Grampians Tourism |
Feasibility Studies
Feasibility Studies
| Project | Country | Client |
| Benchmarking of Aboriginal Cultural Centres | Australia | Aboriginal Cultural Centres |
| Business Case for Luxury Lodges in Northern Territory | Australia | Tourism NT |
| Feasibility Assessment and Development Plan for Coal Creek Attraction | Australia | South Gippsland Shire, Victoria |
| Feasibility Study and Business Case for new Aboriginal Centre and tourism experiences | Australia | Shellharbour City Council |
| Feasibility Study and Business Case to create an underwater observatory and restaurant for Bussellton Jetty, Western Australia | Australia | Bussellton Jetty Environment and Conservation Association |
| Feasibility Study and Business Case for a Cultural Centre for the Kimberley | Australia | LandCorp and Tourism Western Australia |
| Feasibility Study for a new art museum | Australia | City of Greater Shepparton |
| Feasibility Study for New Crowne Plaza, Newcastle | Newcastle | New Crowne Plaza |
| Product Development Strategy for dive, ecotourism, cultural tourism and adventure tourism | South Pacific | Solomon Islands |
| Feasibility Study for Museum, Exhibition and Heritage Centre | Australia | City of Ballarat, Regional Development Victoria, Sovereign Hill Trust |
| Feasibility Study for new cruise terminal in Newcastle | Australia | Newcastle Port Corporation |
| Feasibility Study for Night Drive Trail in the Otway Forest | Australia | Victorian Department of Sustainability and Environment |
| Feasibility Study for Canopy Walk in Otway Ranges | Australia | Victorian Department of Sustainability and Environment |
| Feasibility Assessment & Business Plan for tour business development | Australia | Conservation Volunteers Australia |
| Feasibility Study for adaptive reuse of Railway as Cycleway | Australia | Lake Macquarie City Council |
| Feasibility Study for new accommodation and interpretive experience | Australia | Taronga Western Plains Zoo, Dubbo |
| Pre-Feasibility Study for privatisation and tourism accommodation development in various reserves | Botswana | Botswana Ministry of Environment |
| Feasibility Study for a Health Farm Accommodation at Byron Bay | Australia | McGettegan Property Investment Trust |
| Feasibility Study for Cradle Huts 4 day trek on the Overland Track | Australia | Tourism Tasmania |
| Product development advice for expansion of accommodation huts, one day guided tours and walks through forests, caves and village | Belize | Tree Tops and Pine Valley Tours |
| Nature Tourism product assessment | Singapore | Singapore National Tourism and Park |
| Performance review of ecolodge, guided walks & community development projects | Costa Rica | Rara Avis |
| Product Reinvigoration Assessment for Martindale Hall | Australia | South Australia Tourism Commission |
| Business Case for a Signature Lodge on the Great Ocean Road | Australia | Regional Development Victoria |
| Feasibility Study for the Museum of Australian Democracy at Eureka, Ballarat | Australia | City of Ballarat |
| Feasibility Study for Mornington Peninsula Regional Art Gallery | Australia | Mornington Peninsula Shire |
| Feasibility Study for the conservation and adaptive reuse of the North Head Quarantine Station into retreat accommodation, conference centre, restaurants, visitor centre, guided tours and destination spa | Australia | Mawland Group |